Refund Policy
Last updated: July 2026
1. Digital subscription service
OffernHire Pro is a digital subscription service. Subscription payments provide access to paid features during the applicable billing period and are generally non-refundable after paid access has started.
2. Duplicate or incorrect charges
If you believe you were charged more than once or charged an incorrect amount, contact us within seven days of the transaction. We will review the payment record and provide an appropriate resolution where the claim is verified.
3. Technical access issues
If a verified technical issue prevents you from accessing paid features for a significant period, contact us with your account email, payment information and a description of the issue. Depending on the circumstances, we may provide a refund, service credit or subscription extension.
4. Change of mind and hiring outcomes
Refunds are not normally provided for change of mind, failure to cancel before renewal, dissatisfaction with AI-generated output, unsuccessful job applications, employer decisions or failure to secure an interview or job offer.
5. Cancellation
You may cancel an active subscription to prevent future renewal charges. Where applicable, access may continue until the end of the current paid billing period. Cancellation does not automatically create a refund for the current billing period.
6. Refund review
Refund requests are reviewed individually. We may ask for additional information required to verify the account, transaction and reported issue before making a decision.
7. Refund processing
Approved refunds are returned to the original payment method through Razorpay. Processing time may vary depending on Razorpay, the issuing bank, the payment method and applicable banking procedures.
8. Contact
To request a billing review, email team@offernhire.com and include your account email, payment date, transaction reference where available and a clear explanation of the issue.